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Quality management system consultancy

Support during COVID-19

Helping industry manage Quality Management System obligations during restart post COVID-19

As companies across the UK and around the world return to operation following the COVID-19 lockdown, many are facing the challenges of understanding the impact new ways of working are having on their quality systems. 

Our experts can help you to understand requirements for:

  • Changes to periodic calibration frequency
  • Impact of rescheduling intermediate checks of measurement and test equipment
  • Use of alternative supplies that could affect the validity of the conformity assessment activity
  • Facilitating adapted PT solutions
  • Outsourcing solutions
  • Maintaining staff competency – including training support
  • Internal quality control, including gap analysis, mitigation plans
  • Internal audit management and review offered remotely during COVID-19 disruption.

Related standards: ISO/IEC 17025:2017, ISO 17034:2016, ISO 17043:2010, ISO 9001:2015.

Contact NPL’s expert team at the button below to find out more of how we can help

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NPL’s consultancy support, built on our expertise

Operations may be affected in a number of ways such as site access restrictions, staff shortage, restricted access to supplies and services, sample delivery, additional workloads, or reduced demand for services. As a result, laboratories and providers of ISO compliant products and services are assessing new approaches to meeting their quality management system obligations and adapting their normal routines.

The technical quality team at NPL can help speak to our team

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NPL holds accreditation and certification to different ISO standards assessed by UKAS and LRQA.  Accreditation bodies consult our experts for their technical expertise, including understanding of measurement uncertainty in a range of specific technical application areas where we have leading global experts. Guidance documents are being issued to help accredited organisations meet obligations of their quality systems. UKAS have issued:

UKAS Policy on Accreditation and Conformity Assessment During the COVID-19 Outbreak

which sets out requirements and guidance to address the obligations for conformity across different organisations, including; laboratories, certification bodies, verification bodies, inspection bodies, reference material producers, proficiency testing providers and providers of healthcare, scientific and diagnostic services.

TPS 73

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