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NPL is committed to providing a quality service to all our customers taking due regard of environmental issues and a safe and healthy working environment. Extracts from NPL's Quality, Environmental and Health and Safety documentation demonstrate this commitment.
NPL's quality management system has been registered for scientific R&D and the provision of internal services by LRQA to ISO 9001:2015 and software quality certification TickITplus. Paper masters of the certificates of approval and the certificate schedules are held by the NPL Quality Assurance team. LRQA certificate of approval:
ISO 9001: 2015 and TickITplus Certificate of Approval and Schedule
NPL's standard calibration, measurement and testing services have been accredited by UKAS. The accredited capability of those services may be found in the calibration and testing schedules issued by UKAS:
Calibration – UKAS reference number 0478: Certificate | Laboratory scope
Testing – UKAS reference number 0002: Certificate | Laboratory scope
Reference Materials – UKAS reference number 4002: Certificate | Laboratory scope
Proficiency Testing – UKAS reference number 0016: Certificate | Laboratory scope
NPL has achieved certification to the UK Government Cyber Essentials PLUS scheme, providing an assurance framework of fundamental technical security controls, including: Boundary Firewalls and Internet Gateways; Secure Configuration; Access Control; Malware Protection; and Patch Management.
Develops and maintains the nation's measurement infrastructure
Supports a system of traceable measurement throughout the UK and the world
Ensures accurate and consistent measurements that enable effective trade; and
Shares its expertise with government, business and society to enhance economic performance and quality of life
This policy is authorised by Peter Thompson, Chief Executive Officer, on 01/06/2022 and is in force from this date.
Our research and measurement solutions support innovation and product development. We work with companies to deliver business advantage and commercial success. Contact our Customer Services team on +44 20 8943 7070