users contributed to this survey
Why contact NPL?
In 2012 a survey was undertaken of 534 organisations that make use of NPL ‘products’ in order to understand our impact and help us refine and improve our offering.
Our survey aimed to:
- Find out more about the profile of our customers
- Understand the challenges that our customers are facing
- Determine how measurement and NPL has impacted their business
- Solicit feedback on NPL's products
of our customers want to be kept up-to-date with our work
21% of trainees would prefer online accredited training and we are developing a pilot to test this
NPL's customer sectors (click here to view key)
|Wholesale and retail||2%|
They set the standards, so they’d know what the answer to the problem was and could give the right advice.