National Physical Laboratory

NPL's quality service business goes global

The Brien Holden Vision Institute is an Australian company dedicated to the advancement of eye care research, education and industry, and is one of the world's leading research and development organisations supporting the consumer optics industry.

NPL's global reputation and track record for working with similar organisations, in both the public and private sectors, meant that it was perfectly placed to help the company introduce best practice in the quality assurance of its product verification capability.

Glasses / spectacles - NPL's quality service business goes global case study
NPL can offer guidance and support to high-tech
companies like those working in the optics industry
(image courtesy of iStockphoto)

The Challenge

High-tech companies can gain a competitive advantage by demonstrating the compliance of their measurement capability with established international standards. NPL can offer them guidance and hands-on support for the development of metrology laboratory calibration procedures, end-user training and inspection capability improvements.

The Solution

The work for the Brien Holden Vision Institute benefited from NPL's in-depth knowledge of establishing and managing ISO 17025 compliant laboratory processes, together with specific knowledge of the optical manufacturing industry. This blend of expertise resulted in significant value being delivered to the company over a period of only a few weeks.

The Impact

Sylvie Franz, Business Head - Commercialisation, at the Brien Holden Vision Institute, said:

"Lisa Leonard, from NPL Measurement Solutions, worked very well with our team in Sydney, efficiently adjusting her approach to adapt to our unexpected change in requirements, providing us with very high quality documentation for our Calibration System, and clearly demonstrating expertise in the field of calibration. NPL's assistance in identifying areas where we need to improve our systems and also advising us about the overall context of Calibration within a Quality Management System were very valuable to the Brien Holden Vision Institute."

The success of this project adds to NPL's growing track record as a market leading provider of quality services relating to measurement, inspection and product verification. It also builds on our growing quality system support business with the European Space Agency, which is now beginning to extend out into the European aerospace supply chain, and will deliver substantial impact to UK industry in the future.

For further details of the measurement solutions and testing services provided by NPL, please see the NPL Measurement Solutions brochure

More on NPL's Measurement Services

For further information, please contact Graham Topley

Last Updated: 10 Oct 2012
Created: 24 May 2012

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